Below you will find a list of our most frequently asked questions.
FAQ'S
Q&A
Check-in time?
As a rough guide, check-in time is after 12am. Please let us know your arrival time in case you make an appointment and check in early. We will do our best to have a room for you.
Check-out time?
As a rough guide, check out time is before 12pm. If you plan to check out late, please let us know your departure time, we will do our best to accommodate your needs.
Is the reception open 24 hours?
Yes, the front desk service is open 24/7.
What languages are spoken at the reception?
Vietnamese-English.
Can I leave my luggage?
Yes, we can take care of your luggage. If at check-in, your room is still not ready or in case of early check-out later. We will send your luggage for free on the days you check in and check out.
Internet connection?
Wireless internet connection is available throughout the hotel. Guestrooms have high-speed web connections (both wireless and cable).
If you have any questions feel free to contact us!